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Privacy Policy

Last updated 1 September 2026

This policy explains what personal data VOID Trader handles, why, and the choices you have. It covers this website and the VOID Trader platform, and is written to align with the Nigeria Data Protection Act, 2023 (the “NDPA”) and other applicable data-protection law.

  • 1. Who we are
  • 2. Controller vs processor
  • 3. Data we collect
  • 4. How we use it
  • 5. Lawful bases
  • 6. Cookies
  • 7. Sharing & processors
  • 8. International transfers
  • 9. Retention
  • 10. Security
  • 11. Your rights
  • 12. Age & children
  • 13. Changes
  • 14. Contact

1. Who we are

VOID Trader (“VOID Trader”, “we”, “us”) is a multi-tenant trading-platform product that brokers and proprietary-trading (“prop”) firms use to run their client desks. The service is operated by A2Z Digital Solutions LTD, the company that owns the VOID Trading Terminal, a company registered in the Federal Republic of Nigeria (RC 9457814) with its registered office in Lagos, Nigeria.

VOID Trader is trading-platform software, not a broker or prop firm. We do not offer, hold, or manage trading accounts of our own. Live and evaluation accounts are issued by the operators (brokers and prop firms) that run their desks on the platform.

2. Controller vs processor

Your relationship with us depends on how you use VOID Trader:

  • Where we are the controller. For visitors to this website, people who contact us or book a demo, and users who sign up directly for a VOID Trader demo account, we decide how and why your data is used, and this policy governs that use.
  • Where we are a processor. When you trade on the platform as a client of an operator (a broker or prop firm), that operator is the controller of your data. We process it on their behalf and under their instructions to provide the platform. In that case, the operator’s own privacy notice governs your relationship with them; ours describes the safeguards we apply as their processor.

3. Data we collect

We collect only what we need to run the service:

  • Account & identity. Name, email address, date of birth (used to confirm you are 18 or older), and country. For accounts protected by two-factor authentication, an authenticator secret and single-use recovery codes.
  • Trading & platform activity. Orders, positions, trade history, journal notes and tags, alerts, risk settings, chart layouts, and similar records you create while using the platform.
  • Technical data. IP address, device and browser information, session identifiers, and diagnostic logs generated when you use the site or app.
  • API keys. If you connect an AI agent or other tool over our API or the Model Context Protocol, we store a hashed representation of each key you mint, its scope, and when it was last used.
  • Communications. Messages you send us (for example, demo requests or support enquiries) and our replies.

We do not seek to collect special-category data, and we ask that you do not submit it to us.

4. How we use it

  • To create and secure your account, authenticate sign-in, and enforce two-factor authentication.
  • To provide the platform: execute and record orders, run server-side risk checks, keep your journal, charts, and settings, and deliver market data, news, and alerts.
  • To operate integrations you enable, such as connecting an AI agent over MCP or routing an account to an external execution venue.
  • To send service messages: email verification, password resets, security notices, and, where enabled, trade and risk notifications.
  • To respond to your enquiries, provide support, and manage demo requests.
  • To keep the service safe and reliable: prevent abuse and fraud, debug problems, and maintain audit logs.
  • To comply with legal obligations and to establish, exercise, or defend legal claims.

We do not sell your personal data, and we do not use it for third-party advertising. We also do not make decisions that produce legal or similarly significant effects about you by automated means alone.

5. Lawful bases

Under the NDPA we rely on one or more of the following: performance of a contract (to give you the service you asked for), your consent (which you may withdraw at any time, for example for optional notifications), our legitimate interests (to secure, improve, and support the service, balanced against your rights), and compliance with a legal obligation.

6. Cookies

We use only strictly necessary cookies and similar local storage. These keep you signed in, hold your session securely, and remember lightweight in-app preferences (such as a chart layout or a dismissed panel). They are essential to how the service works, so we do not require a consent banner for them.

We do not use advertising, marketing, or third-party analytics cookies. If that changes, we will update this policy, add a dedicated cookie notice, and, where required, ask for your consent before setting any non-essential cookie. You can clear or block cookies in your browser settings, but doing so may prevent you from signing in or using parts of the platform.

7. Sharing & processors

We share personal data only where necessary to run the service, and we require our providers to protect it under written terms. Categories include:

  • The operator you belong to. If you trade as a client of a broker or prop firm, that operator (and staff it authorises) can see the account and activity data needed to administer your account and enforce its rules.
  • Infrastructure & hosting. Cloud hosting, database, and caching providers that run the platform.
  • Email delivery. A transactional email provider that sends verification, reset, and notification emails.
  • Market data & execution. Providers that supply live prices, news, and economic-calendar data, and, where an account is routed to an external venue, the execution connectivity provider that places those orders.
  • Legal & safety. Advisers, authorities, or regulators where we are required to disclose, or to protect our rights, users, or the public.

These providers act as our processors (or, for the operator, as a separate controller) and are not permitted to use your data for their own purposes.

8. International transfers

Some of our providers operate outside Nigeria, so your data may be transferred to and processed in other countries. Where it is, we take steps required by the NDPA to ensure an adequate level of protection, such as relying on an adequacy decision or putting appropriate contractual safeguards in place.

9. Retention

We keep personal data for as long as your account is active and for as long afterwards as we need it to meet legal, accounting, audit, or dispute-resolution obligations. Trading and order records may be retained for extended periods where law or an operator’s regulatory obligations require it. When data is no longer needed, we delete or anonymise it.

10. Security

We protect data with measures appropriate to its sensitivity, including encryption in transit, hashing of passwords and API keys, optional two-factor authentication, role-based access controls for operator staff, and audit logging of sensitive actions. No system is perfectly secure, but we work to reduce risk and to respond quickly if an incident occurs.

If a personal-data breach occurs that is likely to result in a risk to your rights, we will assess it without undue delay and notify the affected people and the Nigeria Data Protection Commission where the NDPA requires.

11. Your rights

Subject to applicable law, you may ask us to: access the personal data we hold about you; correct inaccurate data; delete data; restrict or object to certain processing; receive a copy of data you gave us in a portable format; and withdraw consent where we relied on it. You also have the right to lodge a complaint with the Nigeria Data Protection Commission.

If you trade as a client of an operator, please direct these requests to that operator as the controller; where we receive such a request, we will pass it on and assist them. To exercise a right for data we control, contact us using the details below. We may need to verify your identity before we act.

12. Age & children

VOID Trader is intended for adults. You must be at least 18 years old to create an account, and we validate age at sign-up. The service is not directed at children, and we do not knowingly collect their data. If you believe a minor has provided us data, contact us and we will delete it.

13. Changes

We may update this policy as the service or the law evolves. We will change the “last updated” date above and, for material changes, take reasonable steps to notify you. Your continued use of the service after an update means you accept the revised policy.

14. Contact

For any privacy question or to exercise a right, contact us at privacy@voidtrading.io or hello@voidtrading.io.

This policy is provided for transparency and is not legal advice. Please have it reviewed by qualified counsel before you rely on it.
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VOID Trader is trading-platform software, not a broker or prop firm. It does not offer or hold trading accounts; live and evaluation accounts are issued by the brokers and prop firms operating on the platform. Nothing here is investment advice, and trading leveraged products involves substantial risk.

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